GENERAL FAQs ?

PuREPower can power surge loads like ACs, Geysers, Lift, Kitchen Appliances along with lights, fans, TV etc.

No, it can be integrated with the Grid and DG set if available.

PuREPower Home has 4 models with the capacities of 3 kWh/KVA, 5 kWh/KVA, 12 kWh/KVA and 20 kWh/KVA.

It is a pure sine wave

Lithium batteries in PuREPower systems offer longer life, higher efficiency, faster charging, and maintenance-free performance compared to traditional lead-acid batteries.

If your battery is replaced under warranty, any defective or faulty part is replaced with a new part or equivalent at no cost for parts and labor, as long as the defect is attributable to mechanical or electrical breakdown.

Your warranty policy document is covered as part of the invoice provided at the time of purchase from the Authorized PURE EV dealer. Warranty details are also outlined in the owner's manual, which are published online on our website.

The base warranty covers defects arising from mechanical and electrical breakdowns. It typically includes repair or replacement of defective parts as per manufacturer guidelines.

No, the base warranty is non-transferable and only applicable to the first owner of the vehicle.

You must approach PURE EV exclusive authorized dealers with proof of purchase and relevant service documentation to claim warranty. It is also mandatory to meet the recommended service requirements stated in the policy.

The base warranty does not cover: misuse, accidents, unauthorized modifications, unapproved accessories, commercial use, or overcharging.

Top-up or extended warranties are also non-transferable and only apply to the first owner.

Warranty will not apply to batteries serviced by unauthorized service centers, modified, abused, or damaged in accidents.

Battery warranty can be extended by purchasing a top-up/extended warranty plan.

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